The next Bank Holiday is Monday May 27.
As a result of the Bank Holiday, there will be some changes to services and facility opening hours.
Please note: While there are changes to the opening hours of the office and availability over the phone, our online forms are available 24 hours a day, seven days a week.
Council offices at Southfields
The main council office building at Southfields is currently open to customers on an appointment-only basis. It will close at 4pm on Friday, May 24 and remain closed until 9am on Tuesday, May 28.
Please call 01509 634560 if you wish to request an appointment next week, between the hours of 9am and 4pm, Monday to Thursday.
Customer services
The Council's telephone service will open until 4pm on Friday, May 24 and remain closed until 9am on Tuesday, May 28.
Emergency numbers
The following numbers can be used in an emergency outside of opening hours:
- Council Emergency 0333 2008811
- Emergency Housing and Homelessness 01509 634567
- Lifeline Service 01509 643970
- Emergency Housing Repairs 01509 634666 all other repairs should be reported via our website at www.charnwood.gov.uk/repairs.
Please note: For the recycling and refuse services, there are online forms which are available 24 hours a day, seven days a week.
Other services at the council offices
Jobcentre Plus will close at 5pm on Friday, May 24 and remain closed until 9am on Tuesday, May 28.
Refuse collections
Refuse, recycling and garden waste collections will not be affected by the Bank Holiday.
Bulky waste collections
Details on the types of bulky waste collections and the online form for booking a collection can be found on the bulky waste webpage.
Bookings
Bookings for upholstered/soft furnishing bulky waste collections will close at 2pm on Thursday May 23. Please note: Bookings may close earlier in the week depending on availability.
Bookings for standard bulky waste collections will close at 2pm on Thursday, May 23. They will reopen at 9am on Tuesday, May 28.
Collections
Collections for standard bulky waste collections will take place from 6am on Saturday May 25.
Collections for upholstered/soft furnishing bulky waste collections will take place Tuesday May 28, Wednesday May 29, Thursday May 30.
For all collections, please leave your items outside of your property until they are collected and make sure that your items are ready for collection at 6am on the day of your booking.
Commercial waste service changes
Commercial waste collections will take place on Saturday May 25 instead of Monday May 27.
Loughborough Town Hall
Visit the Loughborough Town Hall website for the latest information and opening times.
Charnwood Museum
Opening times for Charnwood Museum can be found on the Charnwood Museum website.
Charnwood Leisure Centres
Please use the links below for information and opening times for each centre:
Last updated: Mon 20th May, 2024 @ 10:40