Environmental services customer service - Charnwood Borough Council

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Charnwood Borough Council

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Online forms related to Council Tax and Benefits will be down from 4pm on Friday 21 February until 12pm on Monday 24 February for essential upgrades. We apologise for any inconvenience this may cause.

Due to the forecast of high winds, the Outwoods and Queen's Park in Loughborough will be closed all day on Friday, 21 February, and all day on Sunday, 23 February. We apologise for any inconvenience caused.

We use your feedback to improve the service we provide. Below are the latest comments from you and how we have used them to improve our service.

2024

You Said We Did - July 2024 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - February 2024 (Excel Spreadsheet, 0.1 Mb)

2023

You Said We Did - November 2023 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - September 2023 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - June 2023 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - March 2023 (Excel Spreadsheet, 0.1 Mb)

2022

You Said We Did - November 2022 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - September 2022 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - June 2022 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - March 2022 (Excel Spreadsheet, 0.1 Mb)

2021

You Said We Did - November 2021 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - September 2021 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - June 2021 (Excel Spreadsheet, 0.1 Mb)
You Said We Did - March 2021 (Excel Spreadsheet, 0.1 Mb)

2020

You Said We Did - November 2020 (Excel Spreadsheet, 0.1 Mb)

Customer survey comments

Customer Survey Comments, Quarter 2, 2024-25 (Excel Spreadsheet, 0.1 Mb)
Customer Survey Comments, Quarter 1, 2024-25 (Excel Spreadsheet, 0.1 Mb)
Customer Survey Comments, Quarter 4, 2023-24 (Excel Spreadsheet, 0.1 Mb)
Customer Survey Comments, Quarter 3, 2023-24 (Excel Spreadsheet, 0.1 Mb)
Customer Survey Comments, Quarter 2, 2023-24 (Excel Spreadsheet, 0.1 Mb)
Customer Survey Comments, Quarter 1, 2023-24 (Excel Spreadsheet, 0.1 Mb)

Key performance indicators

Environmental Services Key Performance Indicators - May 2024 (PDF Document, 0.1 Mb)
Environmental Services Key Performance Indicators - May 2023 (PDF Document, 0.1 Mb)
Environmental Services Key Performance Indicators - May 2022 (PDF Document, 0.1 Mb)
Environmental Services Key Performance Indicators - May 2021 (PDF Document, 0.1 Mb)
Environmental Services Key Performance Indicators - May 2020 (PDF Document, 0.1 Mb)

Last updated: Tue 15th October, 2024 @ 13:59