From 1 April 2025, the charge for the garden waste service will be £55 per year for each bin if you pay by direct debit (£60 if you pay by any other method).

The charge is in line with many other authorities and the increase is necessary to make up for a shortfall of funding from other sources and ensure the quality of service is maintained.

Frequently asked questions

Why has the price of the service increased?

The charge is in line with many other authorities and the increase is necessary to make up for a shortfall of funding from other sources and ensure the quality of service is maintained.

Why is the price for Direct Debit payers cheaper than for non-Direct Debit payers?

The price difference reflects the difference in costs between processing direct debits and other payment mechanisms.

My council tax has also gone up. Why isn’t the price of garden waste collections included within this?

Garden Waste collections are not a statutory function and we’ve always asked those that receive the service to contribute towards the costs. The costs of subscribing to the service are still reasonable and in line with those charged by other Councils. Many properties within the Borough have no/little outside space and do not require a collection and it would be unreasonable to expect them to pay for a service that they will never need through their Council Tax.

How can I cancel my service?

The new price will come into effect from your next renewal (after 1 April, 2025). If you no longer wish to receive the service when your existing subscription expires please contact the Council at the point that your existing subscription expires. This can be done online or via the contact centre.

Can I get a refund (for the unused part of my annual subscription) if I cancel my service?

The Council does not issue refunds for any unused part of your subscription. All existing subscriptions will have been paid at the old rate.

Where can I find the terms and conditions?

Information on the service, including the terms and conditions, is available on the Council's website.

Last updated: Wed 5th March, 2025 @ 11:29