Pay by Direct Debit

Direct Debit is the quickest, safest and easiest way to make a payment to us. 

All you need is a bank or building society account, and payments will be taken from your account each month.

You can use this method to pay for the following:

• Council Tax
• Business Rates
• Housing Rent
• Invoices (including Garden Waste Renewals)
• Lifeline Service
• Housing Benefit Overpayments

Direct Debit Guarantee

How to set up your direct debit 

Council Tax

Set up a council tax direct debit

Housing Benefit Overpayment

Set up a housing benefit overpayment

Garden waste

Set up a garden waste subscription

Charnwood Lifeline

Contact Charnwood Lifeline 

Business rates  

You can set up a Direct Debit to pay your business rates, you will need to complete a Direct Debit form and return it to us. The Direct Debit date is 14^th of the month.

You will be sent a notification once a year of the amounts to be taken from your account.

Print off, complete and return the form below:

• Instruction to Pay Business Rates by Direct Debit (PDF Document, 0.13 Mb)

Rent (Council tenants only)

You can choose to have the Direct Debit payment leave your bank on any day of the week, month, 2 weekly or every 4 weeks to reflect the frequency of your wages, benefits, pension or Universal Credit payment.

The simplest way to set up a direct debit is to complete the information online. To do this, click on the link below and let the income team do the rest:

Online Rent Direct Debit form

Alternatively, you can print out the Direct Debit mandate and send it to us at:

Housing Income Team
Landlord Services
Charnwood Borough Council
Southfield Road
Loughborough
LE11 9EF

The following dates will be available to pay your rent by Direct Debit:

• Weekly
• Every two weeks
• Every four weeks
• Monthly

This means you won't have to remember to pay your rent.