Information on the Council's Corporate Performance and Risk Management can be found below.
Corporate Performance
We work hard to provide the best services to the people living or working and those visiting Charnwood.
For Charnwood meaningful and effective performance management is about.
- Achieving the goals of the organisation and the community
- Prioritising what gets done and ensuring capacity is provided to complete tasks
- Ensuring local authorities provide value for money
- Motivating and managing staff
- Providing satisfaction for users and communities
The tasks and projects that various services are delivering, contribute to the objectives within each of our four themes outlined in the current Corporate Strategy. We also utilise a large set of corporate performance indicators to monitor key figures and data.
Progress is collected on a quarterly basis providing explanations and commentary in respect of performing or non-performing actions from across services, these also identify areas that could be improved. These reports are presented to our Finance and Performance Scrutiny Committee on a quarterly basis
We publish our Corporate Strategy every four years, and associated reports every year. These can be found below:
2024-2028
Corporate Strategy
- Charnwood Borough Council Corporate Strategy 2024-28 (PDF Document, 3.01 Mb)
Corporate Delivery Plan
- Corporate Delivery Plan 2024-2025 (PDF Document, 7.33 Mb)
Annual Performance Report 2023-24
- Annual Performance Report 2023-24 (PDF Document, 11.72 Mb)
Productivity Plan
- Productivity Plan (PDF Document, 1.47 Mb)
2020-2024
Corporate Strategy
- Charnwood Borough Council Corporate Strategy 2020-2024 (PDF Document, 3.19 Mb)
Corporate Delivery Plan
- Corporate Delivery Plan 2023-2024 (PDF Document, 0.52 Mb)
- Corporate Delivery Plan 2022-2023 (PDF Document, 4.68 Mb)
- Corporate Delivery Plan 2021-2022 (PDF Document, 0.51 Mb)
Annual performance reports
- Annual Report 2022-23 (PDF Document, 20.49 Mb)
- Annual Report 2021-22 (PDF Document, 5.1 Mb)
- Annual Report 2020-21 (PDF Document, 11.09 Mb)
Quarterly Performance Reports 2023-24
- Quarter 1 - 2023-2024 Performance Monitoring Report (PDF Document, 1.54 Mb)
- Quarter 2 - 2023-2024 Performance Monitoring Report (PDF Document, 1.87 Mb)
- Quarter 3 - 2023-2024 Performance Monitoring Report (Word Document, 0.4 Mb)
View past Quarterly Performance Reports
Risk Management
Our risk management strategy sets out our approach to identifying and managing risk. We separate our risks into strategic and operational. These are defined as:
Strategic Risk
An occurrence that would cause us to be unable to operate or provide key services leading to a significant adverse effect on public wellbeing.
Operational Risk
An occurrence arising from inadequate or failed internal processes, people, and systems, or from external events, leading to an adverse impact on service provision.
How we monitor risk
Strategic risks are monitored quarterly to ensure that the mitigating controls and actions remain appropriate, and to determine whether the likelihood of the risks occurring has changed.
Quarterly risk monitoring reports are considered by our Risk Management Group which comprises our senior managers and are monitored at elected Member level by the audit committee.
Operational risks are managed at service level by the Heads of Service and Team Managers.
Last updated: Mon 15th July, 2024 @ 10:51