Private Sector Housing Grants - Service Standards

The Private Sector Housing Team award Disabled Facilities Grant (DFG) assistance to qualifying homeowners and tenants to fund or help with the cost of vital adaptations to the home.

We provide grant assistance to owners of long term empty properties to fund remedial works to enable the home to be brought back into use, as well as funding home repairs for qualifying vulnerable home owners where there is an imminent risk to their health or safety.

The team provides a housing standards services, which includes assisting tenants with disrepair, mandatory licensing of HMOs, and the annual inspection of residential mobile home sites.

In addition to the standards in the Customer Charter, you can expect us to deliver the following:

When you	We will	Within
Submit a qualifying Disabled Facilities grant application and supply us with all supporting documentation required	Issue an approval	7 working days
Submit an urgent Disabled Facilities  grant application and supply us with all supporting documentation required	Issue an approval	3 working days
Submit a qualifying Partnership grant application and supply us with all supporting documentation required	Subject to budgetary availability, issue an approval	7 working days
Submit a qualifying Discretionary Housing Grant application and supply us with all supporting documentation	Subject to budgetary availability, issue an approval	7 working days