Your yearly council tax is usually paid by you in ten instalments, normally on the first day of each month, from April to January which means you do not pay anything in February and March.

You may also apply in writing to pay over 12 instalments (For applications received after April 15, the number of instalments will equal the number of full months left in the financial year. For example, if you apply in July, your payments over the next nine months will be higher).

Please contact us on 0345 6091258 or please use our online contact form if you have any issues whilst processing your payment.

Payment methods

Please note: Please allow up to 10 working days for your payments to reach us. Council Tax and Benefit Services are administered on behalf of the Council by Capita.

You can pay by:

Direct Debit

You can set up a direct debit using your online Council Tax account or by phone 0345 6091258 (call charged at local rates). Please have your bank account details to hand of the account to be used to pay. 

You can choose from a monthly instalment date of either 3rd, 15th or 25th of the month.

If your bank account needs more than one authorised signatory to approve any new transaction, you will need to complete a direct debit form and return it to us. Please use this online form to request a paper direct debit form is sent to you. Please include your Council Tax account number and address in your email.

In person

By presenting your bar-coded invoice at any Post Office or PayPoint outlet, along with your payment. Cash payments can be made for free at all PayPoint outlets and at the Post Office you can pay by cash, cheque or debit card for free.

By telephone

Please call 01509 634555.

Pay online

Pay your council tax online using a debit or credit card.

Payment details

For any tele/internet banking you will need the following information:

  • Sort Code: 40-30-24
  • Account Number: 61820559

You will need to enter the account number shown on your bill or notice, prefixed with ‘78’.

Last updated: Mon 24th June, 2024 @ 17:12